We use Broadview Networks for our IT planning, servers and day-to-day computer support and Prophet Business Group for all GP software needs.
Before sending any support request, here are a few tips:
1. “Have you tried turning it off and back on again?” A simple restart is the cure for so many issues.
2. Include as much info as possible.
3. Include screenshots or error messages whenever you can.
REMOTE DESKTOP SETUP
If you’re a Remote Desktop user, here are instructions for the setup.